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Understanding Your Customer


10:30 am - 12:00 pm


Sun Pier House
Medway Street



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It’s never been more important to understand your customer. In a changing economy, a better, deeper understanding of your customer will give you insights that will help your business to thrive and grow.

Join Lucy from NatWest as she delivers a Business Builder workshop and invites you to explore the different ways you can focus on the problem you solve for your customer, ensuring that what you’re investing precious time and resource into is going to keep them coming back, as you adapt with them. We’ll talk about the why, the where and the how of Customer Discovery so that you come away with a solid understanding of what your next steps and techniques will be to continue to serve your customers.

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