One Day Essential Management Skills Training Course

Are you sick of wasting time trying to deal with ‘staff issues’ and lack of team cohesion?
Reduce your stress levels, and gain confidence in your managers by equipping them with the essential skills to ensure the best performance from your team.

About this course
A one-day training course for new and aspiring managers and team leaders, to introduce delegates to the complex issues of management and leadership. The course will build a foundation of skills necessary for successfully leading a team.

Course content

The role of a manager – What should I be doing?​
Managing my friends – Techniques to help overcome this tricky subject
Effective Communication – What I can do to improve
Workload & Delegation – Prioritising workload and delegation skills
Staff motivation – Understanding what motivates staff
Handling Conflicts – Introduction to handling interpersonal conflict

At the end of the course delegates will be able to:

•  Identify their responsibilities as managers

• Set expectations in relation to behaviours and results

• Understand how individuals and teams develop

• Have improved skills to support handling of ‘difficult’ situations

What Our Delegates Say

“Sometimes these courses don’t help you with how to do ‘it’, but this course included lots of tips on how to do things”
Charley, Kent

“I enjoyed learning about managing conflict and managing friends”
Tom, Sevenoaks

“I liked everything about the course, it was very informative and strengthened my current way of working”
Sarah, Sittingbourne

Special discounted price until 01/03/2020 25% off

Usual price £165 plus VAT